NADRA issues important statement on biometric – The National Database and Registration Authority (NADRA) assures the public that its biometric verification system is fully operational. Any authentication failures experienced at banks or telecom operators are not due to NADRA’s database.
NADRA’s Role in Banking and Telecom Verification
Secure Verification for Financial InstitutionsNADRA provides verification services to the Banking and Telecom industries to fulfill their regulatory requirements. As per the instructions from the State Bank of Pakistan (SBP), banks and financial institutions have access to NADRA’s Verisys system. This system enables secure identity verification and reduces dependency on fingerprint authentication.
Biometric Verification Challenges Not Linked to NADRA
The official spokesperson clarified that fingerprint verification issues are not caused by NADRA. Financial institutions have access to Verisys, a system designed for identity verification.Banks and other financial entities can utilize NADRA’s services as needed, the spokesperson added.
Collaboration for Facial Recognition System
NADRA is partnering with the State Bank of Pakistan (SBP) and the Pakistan Telecommunication Authority (PTA) to implement a facial recognition system for verification.Once fully operational, this system will be accessible to all banks and telecom companies.
New Verification Method for Faint Fingerprints
Last year, NADRA introduced an alternative verification method for individuals with faint fingerprints.According to NADRA’s Chairman, facial recognition-based identity verification can be conducted via the Pak ID mobile app or at NADRA centers.
Telecom Verification Process
For SIM issuance and other telecom services, the Pakistan Telecommunication Authority (PTA) and Cellular Mobile Operators (CMOs) have implemented a mechanism in collaboration with NADRA. This facilitates customers through Customer Service Centers (CSCs) and selected franchisees.
How to Lodge Complaints Regarding Biometric Issues
Citizens facing issues with biometric verification for telecom services are advised to follow PTA’s outlined procedures. Complaints can be registered through:
| Method | Details |
|---|---|
| PTA Website | www.pta.gov.pk |
| PTA CMS App | Available for complaint registration |
| Toll-Free Number | 080055055 |
| Post BY | scholarshipjobs.com.pk |
NADRA’s Future Plans: Facial Recognition for Secure Verification
To further assist citizens, NADRA is actively working with SBP and PTA to introduce facial recognition as an alternative verification method. This will specifically benefit individuals facing fingerprint authentication failures.
Once the necessary approvals are granted, NADRA will extend facial recognition services to all banks and telecom operators, ensuring a more seamless and secure verification experience.
NADRA remains committed to facilitating the public and ensuring that biometric verification challenges are effectively addressed.